Is WordPress Right For Your Online Store?

WordPress is a popular platform for creating websites. It powers millions of online stores using WooCommerce.

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Written By Daena King

Sep 2025 / Reading Length: 6 minutes

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WordPress is a popular platform for creating websites. It powers millions of online stores using WooCommerce. Its flexibility, scalability, and cost-effectiveness make it an attractive option. But is it truly the best choice for your eCommerce business?

To answer that, let’s explore both the advantages and drawbacks of running an online store on WordPress.

Many successful online retailers, from small shops to large brands, rely on WordPress. The platform offers plenty of strengths, but it also comes with challenges you’ll need to weigh before committing.

Key Benefits Of WordPress For E-Commerce

1. No Transaction Fees

Unlike some platforms that take a percentage of every sale, WordPress doesn’t charge transaction fees. You will only pay your payment gateway provider, like Stripe or PayPal. This makes WordPress a cheaper option, especially for small businesses.

2. Free to Get Started

WordPress itself is free. While you’ll still need to pay for hosting, a domain, and any premium themes or plugins, there are no upfront subscription costs. This lets you experiment with the platform before committing financially.

3. Full Customisation

WordPress has many themes and plugins. This lets you build a unique online store that shows your brand.

  • Access to source code gives you limitless customisation, if you have technical know-how.
  • Plugins extend functionality, from advanced checkout options to marketing automation.

4. Complete Website Ownership

When you build on WordPress, you own everything, your website files, data, and content. Unlike some closed platforms, you’re not locked in and can migrate your site whenever you choose.

5. Flexible Hosting Options

With WordPress, you’re not tied to a single hosting provider. This flexibility allows you to switch providers as your business scales or if performance issues arise.

6. Scalability for Growth

As your eCommerce store grows, WordPress can scale with you. Hosting upgrades, caching solutions, and plugins allow you to handle higher traffic and sales volumes without rebuilding your site from scratch.

7. SEO-Friendly

Roughly one-third of eCommerce traffic comes from search engines. WordPress offers robust SEO plugins and features to help you optimise your site for organic visibility.

8. Marketing Integrations

Beyond SEO, WordPress integrates with tools for email campaigns, social media, customer engagement, and social proof, helping you build a complete digital marketing ecosystem.

Content - Unlocking The Power Of Digital Marketing

The Downsides of WordPress for E-Commerce


While WordPress offers plenty of perks, it isn’t without its challenges.


1. Not the Most User-Friendly


Launching a store on WordPress requires some technical skills. While tutorials and community support are available, there’s a learning curve compared to managed platforms like Shopify.


2. Frequent Updates

WordPress core software and plugins require regular updates. Skipping them can expose your site to bugs or security vulnerabilities, but staying on top of updates demands time and attention.

3. Security Is Your Responsibility

Because WordPress is so widely used, it’s a frequent target for hackers. Plugins, in particular, are a common source of vulnerabilities, accounting for nearly 97% of new security issues. Managing site security is an ongoing commitment.

4. Plugin Dependency

Plugins make WordPress powerful, but they also introduce risks:

  • Too many plugins can slow down your site.
  • Poorly coded or outdated plugins can create backdoors for hackers.
  • Each plugin requires regular updates and vetting before installation.

5. Not a Native eCommerce Platform

WordPress is fundamentally a content management system, not a dedicated eCommerce solution. While WooCommerce and plugins make online selling possible, it may lack some out-of-the-box features that platforms like Shopify or BigCommerce provide.

WordPress vs. Shopify & Big Commerce

So, how does WordPress compare with leading managed platforms?

  • Ease of Use: Shopify and BigCommerce are built for non-technical users. They provide an easier, more streamlined setup process.
  • Customisation: WordPress wins here, offering more flexibility and control over design and functionality.
  • Maintenance: Managed platforms handle updates, hosting, and security. With WordPress, you’re responsible for ongoing management.

In short: if ease and convenience matter most, Shopify or BigCommerce may be better. If customisation and ownership are your priorities, WordPress has the edge.

Final Verdict

WordPress can absolutely power a successful eCommerce store. It’s flexible, scalable, and cost-effective, with endless customisation possibilities. But it also requires technical knowledge, ongoing maintenance, and security management.

The choice ultimately comes down to your business needs:

  • If you have the time, skills, or resources to manage a WordPress site, it can be a powerful and rewarding option.
  • If you prefer a simpler, more hands-off solution, a managed platform like Shopify or BigCommerce may be the smarter choice.

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