Scratch Sleeves

Scratching the company's ambitious itch.

  • design
  • ecommerce
  • web

Scratch Sleeves is an online store dedicated to providing innovative clothing solutions for children with skin conditions, particularly eczema. Their primary offerings include scratch mittens and sleeves designed to prevent itching and skin irritation. The products are made from soft, breathable materials, with an outer layer of natural silk for comfort and a knitted cotton inner lay

In addition to their main products, Scratch Sleeves features pyjamas specifically designed for children suffering from eczema. The website also serves as a valuable resource, offering guidance on skin care and addressing common concerns such as itchiness and skin picking.

The project was divided into several key improvements: first, to visually convey the true essence of the brand and its ethos; second, to ensure a seamless user experience across all devices, from mobile to desktop; third, to simplify the purchasing process for customers; fourth, to minimise friction for the dispatch team; and finally, to integrate technology that would enable Scratch Sleeves to sell on popular marketplaces. These enhancements aim to elevate the overall customer journey while supporting the operational efficiency of the business.

scratch sleeves laptop
scratch sleeves phone

Transitioning from the ageing OpenCart platform to PrestaShop would significantly enhance Scratch Sleeves by providing the essential functionality needed to improve the on-site experience for both customers and administrators.
Additionally, aligning the WordPress theme with the e-commerce section of the site would create a cohesive and seamless experience across both content and product journeys. Lastly, integrating with Linnworks would streamline the packaging and dispatch process for orders placed on the site, as well as those sourced from popular marketplaces like eBay and Amazon.

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